Should a package be indefinitely delayed or it was scanned delivered but never found, USPS has a Missing Mail form which can be used to help track down the package.

Please utilize the following link to file a USPS claim: https://www.usps.com/help/missing-mail.htm

Please utilize the following link to file a UPS claim: https://www.ups.com/us/en/support/file-a-claim.page